My name is Jessica and I am a Senior Business Analyst. The business analysts work closely with service areas and the IS team to help bring about rapid and successful business improvements. Change is the one constant in business and our team provide assistance, guidance and support with business change projects, ranging from large transformational changes to those small but important process enhancements.
Having joined Damart over ten years ago as a project co-ordinator, I soon moved into a business analyst role and more recently progressed to Senior Business Analyst. The job is challenging but immensely satisfying - I love working with a wide range of people, on a wide range of projects, often simultaneously, and where you can see the positive impact on the customer experience which makes all the effort worthwhile.
What I really like about my role is having the opportunity to interact with not only many different departments in the UK but also with group colleagues as well. Everyone at Damart is passionate about our customers and making their experience the best it can be.