Customer Service Advisor

Contact Centre, Customer Services
Head Office Bingley
Posted 4 months ago

Customer Service Advisors will have a key role within the contact centre at Damart and the successful candidate will have ample opportunity for development and exposure across the business.

 

There are full-time & part-time roles available 7 days a week between 8am – 8pm.

Opportunity for some flexible working.

 

Benefits:

· Hybrid working opportunity

· Free onsite parking

· Subsidised onsite canteen

· Team socials

· 50% Damart colleague discount & other retail discounts

· Monthly staff sales

· Development pathways & progression opportunities

· 31 days annual leave (including bank holidays)

 

About the Role

 

We are looking for people with a passion for great customer service to become part of our Multi-Channel Contact Centre team that supports customers across all our brands.

Once you are trained, you will be assisting our customers with taking orders and handling service queries across our telephony, email, webchat and correspondence teams. You will be supported and encouraged each step of the way by your Team Leader who will also help you with ongoing coaching and development.

So if you have an interest in customer service, love helping people and want to work in a friendly and supportive environment then we’d love to hear from you.

About Damart

 

We are in Bingley, a Market Town in the north of Bradford in the beautiful Airedale Valley and a 5-minute walk from Bingley train station and Five Rise Locks.

 

Damart was established over 60 years ago, famous for its Thermolactyl clothing technology, it is a leading retailer of fashion, footwear, and household products.

 

We believe that our colleague lead working style is what sets us apart and we have some colleagues who have been with us for over 40+ years. Therefore, we want to give you the chance to speak to us about your own personal journey and what you’re looking for in your next role, whether that’s work-life balance, compensation package or career progression.

 

We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.

Apply Online

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