Customer Service Advisor

Contact Centre
Head Office Bingley
Posted 4 months ago


About us

We are one of Europe’s biggest lifestyle brands for the over 50s, with over 10 million customers who love our style and customer service.

Each and every colleague is passionate about delivering a great customer experience. Don’t just take our word for it though, we are accredited by the Institute of Customer Service as being world class and our Customers rate us as excellent on Trust Pilot

What you will do

We are currently recruiting for friendly and helpful Customer Service Advisors to answer all our lovely customers queries. This includes taking orders from them and helping them with any service needs they have either on the phone or email.

We have both permanent and fixed term positions available with start dates from 27th September 2021.

Who are we looking for?

If you have a passion for delivering a great customer experience, then this role could be for you!

Our team come from a variety of employment backgrounds, but they all have one thing in common, they were all recruited because of their ability to build rapport and natural communication skills.

Our Contact Centre is open from 8am – 8pm Monday to Sunday.

Why Damart?

Damart is going from strength to strength and this is in no small part down to our wonderful team that work within Customer Services.  We recognise this with a competitive salary and a 50% colleague discount off our products.  Along with that, we’re in a great location for public transport and have lots of free parking as well. Our onsite restaurant is subsidized and available to dine in or take-away Monday to Friday.  You’ll receive comprehensive and fully paid training and then you’ll be given ongoing support and coaching by your Team Leader.

Job Features

ContractPermanent and Fixed Term
HoursFull time, 40 hours per week
PatternHours within the Contact Centre opening times, Mon - Sun 8am - 8pm

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